SIBS providers - Full Service Outage

Incident Report for Tink providers Portugal

Resolved

We experienced a full outage for all SIBS providers between 22:22 CEST and 22:52 CEST:

- Affected users:  100 %
- Affected flow:  Manual authentication | Auto Refresh flow
- Start Time:  28/09/2026 22:22 CET
- End Time:  28/09/2026 22:52 CET
- Bank side error: 503 error on the Consent endpoint.
- Provider name:  pt-bankinter-oauth2, pt-bancobpi-oauth2, pt-big-oauth2, pt-caixacrl-oauth2, pt-activobank-oauth2, pt-cemah-oauth2, pt-novobancoacores-oauth2

Performance has since returned to normal. We apologize for the inconvenience.
Posted Sep 28, 2026 - 22:15 WEST